Technical Writer

Technical Writer Software

Technical Writer/API Writer:

Job Description

In a world disrupted by rapid developments in digital, the technical writing domain cannot remain unaffected. The increasing demands of digitally aware consumers necessitate quality documentation that covers all phases of software development and beyond. The Technical Writing team at Cybage has been providing high-precision product documentation services for more than 20 years. Our clientele includes some of the largest global companies such as Microsoft, Google, Mashery, Digital River, Tech Data, Fujifilm, TravelClick, MicroStrategy, and more.
We seek top-notch technical writers with good experience in documenting APIs, SDKs and deep cloud infrastructure knowledge. The ideal candidate will also collaborate closely with our state-of-the-art user experience team to go beyond traditional forms of product documentation to deliver a ground-breaking overall user experience.

Job Responsibilities:

Work closely with engineers and product managers as the content for APIs and SDKs are developed in real time
Create and deliver accurate, high-quality customer-facing documentation on time
Contribute to strategic initiatives around authoring environments, development processes, and automation tools
Work along with the members of technical content team; actively participate in content planning, content gathering, and problem-solving
Collaborate with the user experience team to ensure that technical content including documentation, contextual help, UI text, and other forms of assistance are discoverable, usable, and pleasing to the customer

Required Skillset:

2 to 6 years of experience as a technical writer, including experience in developing API guides and Developer's guides
Excellent communication skills
Experience in developing API and SDK documentation
Experience in all phases of a TW project from planning to delivery
Experience in collaborative authoring environment and tools
Experience in working with a geographically distributed team of SMEs
Knowledge of cloud infrastructure concepts and technologies
Knowledge of XML and HTML and experience with structured writing
Comfortable with agile, swiftly changing, dynamic software development situations
Ability to learn new technologies quickly
Ability to establish and follow style and usage guidelines
Ability to drive, follow, and evangelize cross-team processes
Understanding of transformation engines and content management systems