Principal Technical Writer

                               Principal Technical Writer 

Job description

Job Responsibilities

• Develop and maintain technical documentation, based on provided information and application access.

• Collaborate with Product Owners and Product Managers regarding timeframes and prioritization of documentation work, to best meet product release dates.

• Develop relationships with UX, Engineering, Product, and other stakeholders to ensure the team is kept in-the-loop for upcoming changes, and to facilitate technical documentation reviews.

• Be a resource to developers and UX for messaging and interface wording in products.

• Adhere to and constantly evaluate our processes and style guide, and work with the team to proactively identify improvements that help with the team s velocity and deliverable quality.

• Actively participate in product demos and regular review meetings.

• Be responsive to external stakeholders regarding reported documentation issues.

• Work with the team lead and manager to review overall documentation planning, prioritization, requirements, and milestones.

• Direct documentation issue prioritization for a group of product lines, in concert with the team lead and manager.

• Develop new continuous integration processes and grammar linting tests (as required).

• Edit other writers work in a constructive and informative manner, based on Acquia-developed guidelines.

• Mentor other writers on the team regarding best practices and technical writing skills.

• Use a work tracking system (such as Jira) to track your work and to discover documentation requirements from other teams.

• Work with developers and Product team to incorporate content into cohesive documentation resources, based on an information architecture that the writer may be required to create.

Requirements

• 8+ years of verifiable technical experience with Cloud-based applications.

• Experience with UI-based and command line-based Git, for managing content.

• Experience with authoring and maintaining content in either Markdown or reStructuredText (RST) format.

• Strong communication and interpersonal skills.

• Strong reading, writing, and speaking skills in English.

• Experience with handling simultaneous projects, or managing writing efforts that involve more than one contributor.

• Provide two or more examples of product documentation that you have created. Be sure to include additional context regarding the creation and editorial process of these examples.

• Successful completion of one or more writing samples, if required.

Good to have

• Technical Writing certification

• Drupal site-building experience.

• Experience working in a global, distributed environment.

• Experience developing CI or linting tests.

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