Technical Writer/senior Technical Writer (NetCracker)

Technical Writer/senior Technical Writer

Job Responsibilities

Collaborate with subject matter experts (SMEs) and review source material to create and update user documentation for customized software solutions which clearly and accurately communicate technical information without relying on jargon;
Use solid technical writing skills to work on a variety of documentation projects that may be large or complex in scope;
Estimate writing effort and determine completion date;
Follow documentation workflow and update documentation project plans;
Work with the Localization team and replace screenshots and diagrams in non-English UIs, as needed;
Follow companys styles and standards;
Act as a user advocate and validate deliverables for readability and usability;
Collaborate with SMEs and editors to schedule reviews and make updates accordingly;
Attend and contribute to documentation and project meetings;
Create and maintain internal documentation related to writing standards and processes.

Job Requirements

3+ years of technical writing experience;
Excellent written and verbal communication skills are critical;
Excellent command of the English language, including rules and usage;
Experience writing software documentation;
Certification in Technical Writing a plus;
Experience in the telecommunications industry preferred, or general experience in the software industry;
Attention to detail while managing several complex deliverables across multiple groups, cultures, and time zones;
Excellent interpersonal, critical thinking, analytical and organizational skills;
Self-reliant and able to develop content with minimal supervision;
Ability to work quickly and accurately in a fast-paced, deadline-driven environment.