Technical Writer

                            Technical Writer

We are looking forward to see the following skills and capabilities in you:

Customer centric skills, communication skills, analytical skills, result driven approach and collaborative skills. These skills are essential to essay the role of a Technical Writer . In addition, it's important that you recognize everything in the checklist below:

Objectives of this Role

• Develop comprehensive documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative approaches for improvement

Responsibilities

• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

Skills and Qualifications

• Bachelor's Degree in the relevant field
• 7 years' industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience in developing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience in improving user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
• Knowledge of Style guides such as Microsoft Technical publication, AP Style guide etc.

Preferred Qualifications

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
• Firm understanding of the systems development life cycle (SDLC).
• Knowledge of Agile /Scrum methodologies.

• Knowledge of SAP ERP modules is a plus.
• Excellent analytical and problem solving skills
• Excellent verbal and written communication skills and can communicate clearly and concisely
• Strong executive presence and ability to interact with Customer Top Management
• Proven ability to transfer knowledge and stay aware of current trends and technical advancements
• Need to be a team player
• You understand that an employer brand is more than a logo, and know how to communicate the value prop of working at our company both authentically and transparently
• Bachelor or Master degree.

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