Technical Writer with Telecom Domain
Job Description
The Oracle Communications Development group has an opening for a Technical Writer in Gurgaon/Bangalore Location.
You will write/revise documentation and online help content for Oracle Communications
products. Excellent writing and research skills, the ability to grapple with and master difficult
source material, and the flexibility to manage changing deadlines and priorities are essential. You
must be able to write for a wide variety of audiences with varying levels of technical knowledge
(such as system/network administrators, deployment architects, and end users). You must have
the proven ability to work independently, meet deadlines, exercise good judgment to resolve
problems, and create high-quality work.
As a member of the technical writing division, you will:
- Research and understand the marketing needs for a product and perform documentation design based on your understanding of these and the needs of our customers.
- Organize and prepare information for publication and develop publication concepts for the best communication of subject matter
- Participate in product design meetings and status meetings, including Scrum Daily
Stand-up Meetings.
Qualifications and experience:
products. Excellent writing and research skills, the ability to grapple with and master difficult
source material, and the flexibility to manage changing deadlines and priorities are essential. You
must be able to write for a wide variety of audiences with varying levels of technical knowledge
(such as system/network administrators, deployment architects, and end users). You must have
the proven ability to work independently, meet deadlines, exercise good judgment to resolve
problems, and create high-quality work.
As a member of the technical writing division, you will:
- Research and understand the marketing needs for a product and perform documentation design based on your understanding of these and the needs of our customers.
- Organize and prepare information for publication and develop publication concepts for the best communication of subject matter
- Participate in product design meetings and status meetings, including Scrum Daily
Stand-up Meetings.
- Verify documentationthrough hands-on testing.
- Take an active role inthe definition and evolution of standard practices and procedures.
Background
- Possess a college degree in a related field such as English, Technical Communications, Engineering, or Computer Science.
- 4-8 years of technical writing experience.
- Experience with Agile software development methodologies
- Excellent command of U.S. English (understanding, speaking, and writing)
- Excellent research, analysis, and writing skills.
- Ability to write clearly and concisely using correct grammar, spelling, and punctuation.
- Proven ability to write conceptual, task-oriented, and reference documentation with equal facility.
- Experience interpreting technical specifications, user stories, configuration files, code, and other technical documents as source material.
Technical and tools knowledge
- Proven ability to learn new products and technologies and to grasp technical material.
- Experience with standard office and documentation tools, including Microsoft Office 2010 or later (Required); XMetaL XML Editor, Oxygen XML Author, or a similar XML editor (Preferred); SDL Content Management System (Preferred); Adobe FrameMaker (experience with Structured FrameMaker a plus); Visio; and RoboHelp; as well as documentation preparation delivery mechanisms (e.g., online Help, Web help, PDFs, HTML, etc.).
- Exposure to software development tools, including source control tools, and processes, including design, development, and quality assurance is a plus
- Knowledge about the communications industry is a plus.
Soft skills
- Possess excellent oral and written communication skills.
- Possess good planning, estimation, and organization skills.
- Technical Publication job
- Ability to work independently and possess good judgment, positive attitude, and an innovative spirit.
- Ability to work with cross-functional global teams, including developers, peers, architects, and editors in remote locations and in various methods (phone, email, web conferencing).
- Ability to work on multiple deliverables for multiple products simultaneously and under time constraints.
- Ability to work in a collaborative group setting
Skills:
Robohelp
Technical Documentation
Oxygen
Documentation Tools
XML
XMetal
Framemaker
HTML
MS Office
Technical Writing
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