Sr. Technical Writer
The opportunity:
OpenText is seeking a talented, personable technical writer who contributes to the Product Information team by creating sophisticated technical documentation for a variety of software products. As a technical writer at OpenText, you plan the documentation strategy, create content, contribute to department innovations, and produce professional online help and guides.
You are great at:
• Producing high-quality, clear, accurate, and complete documentation with no errors, within established deadlines
• Organizing and prioritizing tasks and have exceptional analytical skills
• Managing multiple projects and deliverables
• Working in an agile development environment and having the ability to gather information for a writing assignment from a variety of sources, including development, QA, UXD, and product management
• Organizing and prioritizing tasks and have exceptional analytical skills
• Managing multiple projects and deliverables
• Working in an agile development environment and having the ability to gather information for a writing assignment from a variety of sources, including development, QA, UXD, and product management
What it takes:
• University degree or college diploma (BA or MA), preferably in English, Computer Science, Technical Writing, or Instructional Design, with 5 to 8 years of technical writing experience
• Exceptional English and communication skills. Experience writing using a corporate style guide and following documentation processes
• Excellent knowledge of content/help authoring tools, such as Arbortext Epic Editor, Adobe FrameMaker, MadCap Flare, and WebWorks ePublisher. Sound knowledge of XML and HTML and various help formats
• Excellent knowledge of Configuration Management tools, such as Perforce, and bug tracking tools, such as JIRA
• Experience writing in a structured authoring environment and creating single-source and minimalist content. Familiarity with DITA/DocBook and topic-based writing methodologies
• Knowledge of documentation localization processes as well as software usability principles
• Ability to create high quality graphics using tools, such as Microsoft Visio
• Knowledge of video production techniques and experience with tools such as Camtasia
• Exceptional English and communication skills. Experience writing using a corporate style guide and following documentation processes
• Excellent knowledge of content/help authoring tools, such as Arbortext Epic Editor, Adobe FrameMaker, MadCap Flare, and WebWorks ePublisher. Sound knowledge of XML and HTML and various help formats
• Excellent knowledge of Configuration Management tools, such as Perforce, and bug tracking tools, such as JIRA
• Experience writing in a structured authoring environment and creating single-source and minimalist content. Familiarity with DITA/DocBook and topic-based writing methodologies
• Knowledge of documentation localization processes as well as software usability principles
• Ability to create high quality graphics using tools, such as Microsoft Visio
• Knowledge of video production techniques and experience with tools such as Camtasia
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.
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