Technical Writer

Job description

Responsibilities:

Create and maintain the end - user and internal documentation for Nutanix platforms
Document new products, platforms, and features
Maintain documentation for previous product versions
Write release notes and support documentation
Gather information from team meetings, product specifications, interviews with subject - matter experts, and direct interaction with systems
Manage multiple projects for software and hardware products
Peer review other writers work
Gather and address feedback from multiple sources
Work independently and rapidly to meet tight deadlines
Coordinate efforts with the education team to manage a shared content repository
Work with engineering and marketing staff to develop, write, and edit technical papers

Required Skills:

Authoring concept, task, and reference topics for use in a variety of outputs and contexts
Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications)
Managing multiple versions of topics
Tracking and prioritizing multiple simultaneous projects
Using UNIX/Linux command - line interfaces
Working in cross - functional teams

Required Background:

BS or BA in technical/professional communication, English, journalism, computer science, electrical engineering, or other related fields
3 - 8 years documenting software products
Experience single - sourcing multiple deliverable types with topic - based structured authoring (DITA or other XML preferred)
Some experience with UNIX/Linux, storage, virtualisation, and/or networking technologies.

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